FAQ

When Will My Order Ship?

Orders are usually processed and shipped within 2-5 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 10-15 working days. Your tracking number will be updated 1-3 days after your order has been shipped.

How to track my order?

After your order is shipped, a tracking number will be displayed. You can use the tracking number provided to track your order on our company's website.  

 

Please note: It  may take 48 to 72 hours to update the tracking information, and sometimes the tracking number may change. If you cannot get the tracking information of your order after 3 days, please feel free to contact us for more information.

I am not satisfied with the product. what can I do?

If you are not 100% satisfied with the purchased item, you can return the order to our warehouse for a refund or exchange within 30 days after purchase. We provide free return + exchange service.

 

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