Do You Offer Free Ground Shpping On All Orders Placed On BestGiftsToYou?
Yes.
When Will My Order Ship?
Orders are usually processed and shipped within 1-2 working days of purchase.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 5-15 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
How to track my order?
After your order is shipped, a tracking number will be displayed. You can use the tracking number provided to track your order on our company's website.
Courier information query URL: https://t.17track.net/zh-cn#nums
Please note: It may take 48 to 72 hours to update the tracking information, and sometimes the tracking number may change. If you cannot get the tracking information of your order after 3 days, please feel free to contact us for more information.
I am not satisfied with the product. what can I do?
If you are not 100% satisfied with the purchased item, you can return the order to our warehouse for a refund or exchange within 45 days after purchase. We provide free return + exchange service.
How Do I Return My Product?
- Email support@bestgiftstoyou.com with your defect details and order #
- Get a return label from our support team (DO NOT ship the product back without speaking with a Kiboule representative)
- Follow the instructions that come with the label for shipping
- When the item arrives in our office, we will inspect the item and report back to you with our findings